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Your trusted supplier for Custom  Mahjong Mats, Mouse Pads, Desk Mats &  Card Game Playmat

B-enjoy FAQ
1
Exact packaged dimensions of one finished unit (32.5"x32.5"x3mm mat)
8 × 8 × 83 cm (3.15 × 3.15 × 32.67 inches).
2
What packaging options are available?
Standard packaging includes a black storage bag and a plain brown box. We also offer custom printed kraft box, custom printed color box, canvas bags, velvet bags, and transparent tubes — these options come with additional cost. White-label (no factory branding) available; rolled, never folded.
3
What happens if mats arrive with permanent creases caused by shipping?
If the mats arrive with creases, please send us a photo and we'll include replacements with your next order.
4
Since the mats are shipped rolled, is your packaging guaranteed to prevent creasing during transit?
Our rolled packaging keeps the mats rolled (not folded) to prevent creasing during transit, so creasing should not occur.
5
Are there any bad smells associated with the mats when printed?
All neoprene has a subtle natural aroma. We bake our mats at 75°C for 12 hours post-production. Any faint scent remaining is the non-toxic, natural aroma of organic neoprene rubber (RoHS/REACH certified), not chemicals — harmless and disappears within hours once aired out in a well-ventilated area.
6
In the pricing provided, is the stitching thread color matched to the edge design of the mat?
Our product price includes the stitched edge. We typically do full-color printing over the stitched edge. A standard solid-color stitched edge that matches the mat has no extra charge. A custom stitched-edge color not in stock has a one-time fee of USD 50.00.
7
Color-matching capabilities
Pantone-to-CMYK matching with calibrated profiles. A digital proof is provided for approval before every production run.
8
What printing process and equipment do you recommend for detailed watercolor artwork?
High-precision dye-sublimation printing (300DPI+) on industrial Epson/Roland printers with calibrated color management. Delivers faithful watercolor texture, smooth gradients without banding, accurate saturated & pastel tones, fine-detail reproduction, and consistent color between runs.
9
Exact fabric spec & GSM, rubber composition & density, thickness tolerance, mat weight, backing pattern, edge-stitch spec
100% polyester microfiber top; high-density Neoprene rubber backing (non-slip, no crumb/recycled rubber); 3mm ±0.3mm; approx. 1.3–1.4 kg/mat; full-surface anti-slip backing; reinforced overlocked edge with color-matched nylon thread. For GSM, density and stitch count, please refer to the actual sample. We are unable to provide accurate data.
10
What thicknesses are available?
2mm, 3mm & 4mm available. 3mm is the hot-selling premium option; 4mm for extra weight and feel; 2mm for a lighter, more economical, easy-roll mat.
11
What construction do you recommend for a premium boutique mahjong product?
Premium smooth polyester microfiber top + high-density neoprene natural rubber non-slip backing + reinforced overlocked stitched edge + rounded corners. 3mm thickness. Low odor (baked 75°C / 12 hrs), lies flat, rolls without creasing.
12
What is the custom color stitched-edge border cost?
Standard stitched edge matched to the mat background / full-color printed edge is included. If an exact match is not in stock, we can produce a custom stitch color with a one-time setup fee of USD 50 per color. No extra charge for repeat orders using the same stitch color.
Founded in 2009, B-ENJOY is a specialized manufacturer of mouse pad wholesale, desk mats, mahjong mats, card game playmats, and other rubber & plastic products. We integrate sales, R&D, and production under one roof.
Contact Us
Contact Person: Jason
Landline: 86 769 23883292
Mobile: 86 13538641390
Address: Building 6#, Xianhuang Road No. 28, Xianyong, Wanjiang District, Dongguan City, Guangdong Province, China
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