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Your trusted supplier for Custom  Mahjong Mats, Mouse Pads, Desk Mats &  Card Game Playmat

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faq

• Confirm contracting entity and bank beneficiary use the same legal name
• Registration no., employee count, monthly capacity, QC/AQL procedure, defect policy, warranty
• Option to deliver the first production order to a nominated U.S. inspection/FBA-prep center before forwarding to Amazon
• Can you split cartons among multiple Amazon-assigned destinations; additional charges?
• For DDP, who is importer of record; are clearance, duties, taxes, final delivery and appointments included with no Amazon charges?
• Can you Provide EXW and FOB pricing and an estimated DDP-to-Amazon-FBA option
• State all charges for retail packaging, FNSKU/barcode labeling, carton labeling
• Can you apply Amazon box-ID and pallet labels supplied after the Seller Central shipment plan is created?
• Can you print/apply FNSKU barcode, cover conflicting barcodes, add origin marking and packaging warnings?
• Can each sellable unit be delivered fully retail-packaged and Amazon FBA-ready?
• Confirm mats & packaging carry only client-approved branding and original artwork
• The first calibration file will be non-commercial test artwork only
• Confirmation that the registered Chinese entity will execute and chop the NNN
• Will B-Enjoy execute a China-specific NNN agreement?
• May B-Enjoy use customer work as a case study or reference?
• Will excess production beyond the authorized quantity be sold or distributed?
• Will my artwork, products, samples, prototypes, rejects, overruns and photos remain confidential?
• How are artwork/files stored after production? Will you permanently delete on request?
• Who within B-Enjoy has access to customer artwork?
• Would any third party, subcontractor, material supplier or outside factory receive or access my artwork/files?
• RoHS/REACH reports + PAHs, Prop 65, odor/VOC, colorfastness, abrasion, anti-slip test results
• Copies of current REACH and RoHS documentation
• Close-up photos of stitched edge, surface material and construction
• DDP shipping estimate (example: 108 mats)
• Does the pricing include DDP shipping to the United States?
• What is your policy if products arrive with manufacturing defects?
• How do you handle blurry printing, color mismatch, stitching defects, edge curling, or other manufacturing defects?
• Quality-control process
• Sample and production lead times
• How many revisions are included during the sample development process?
• Do you provide photos or videos for approval before shipping the sample?
• What is your sample approval process before producing the final sample?
• Cost of a custom pre-production sample using custom artwork
• Existing production sample availability & cost
• Packing details / master carton qty, dims, weight, CBM
• Exact packaged weight of one finished unit
• Exact packaged dimensions of one finished unit (32.5"x32.5"x3mm mat)
• What packaging options are available?
• What happens if mats arrive with permanent creases caused by shipping?
• Since the mats are shipped rolled, is your packaging guaranteed to prevent creasing during transit?
• Are there any bad smells associated with the mats when printed?
• In the pricing provided, is the stitching thread color matched to the edge design of the mat?
• Color-matching capabilities
• What printing process and equipment do you recommend for detailed watercolor artwork?
• Exact fabric spec & GSM, rubber composition & density, thickness tolerance, mat weight, backing pattern, edge-stitch spec
• What thicknesses are available?
• What construction do you recommend for a premium boutique mahjong product?
• What is the custom color stitched-edge border cost?
• Unit pricing at different quantities (mat only)
• Why is the price higher with more designs?
• Can multiple artwork designs be combined to meet a larger total order?
• What is your MOQ per each design?
• What is your MOQ per order?
• Statement on respect for client originality
• Experience producing premium game mats / table mats / poker mats / mahjong mats/mouse mats/playmats
• If any portion is subcontracted, identify the process and the facility
• Is production completed in your own factory or subcontracted? Are all production stages performed in-house?
• Country and location of manufacturing
• Who we are?
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GET IN TOUCH WITH Us
Founded in 2009, B-ENJOY is a specialized manufacturer of mouse pad wholesale, desk mats, mahjong mats, card game playmats, and other rubber & plastic products. We integrate sales, R&D, and production under one roof.
Contact Us
Contact Person: Jason
Landline: 86 769 23883292
Mobile: 86 13538641390
Address: Building 6#, Xianhuang Road No. 28, Xianyong, Wanjiang District, Dongguan City, Guangdong Province, China
Copyright © 2026 Dongguan B-Enjoy Craft Co., Ltd. |Sitemap
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