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Your trusted supplier for Custom Mahjong Mats, Mouse Pads, Desk Mats & Card Game Playmat

What is your policy if products arrive with manufacturing defects?

2026-09-13

We pack each item in a bag and box to ensure everything arrives in good condition, especially for long-distance shipping. If any defects are caused by us, we take responsibility and provide free replacement.

How do you handle blurry printing, color mismatch, stitching defects, edge curling, or other manufacturing defects?

Does the pricing include DDP shipping to the United States?

Related questions

Confirm contracting entity and bank beneficiary use the same legal name

Confirmed — contracting entity and bank beneficiary: Dongguan B-Enjoy Crafts Co., Ltd (same legal name). Banking details issued on the formal PI.

Registration no., employee count, monthly capacity, QC/AQL procedure, defect policy, warranty

Registration no. 91441900079576941Q; 41 employees; capacity 100,000 pcs/month; 100% inspection with AQL 2.5; free replacement of defectives; 6-month warranty. License available on request.

Option to deliver the first production order to a nominated U.S. inspection/FBA-prep center before forwarding to Amazon

Yes — the first production order can be delivered to a nominated U.S. inspection/FBA-prep center; provide the address and we will quote freight accordingly.

Can you split cartons among multiple Amazon-assigned destinations; additional charges?

Yes — cartons can be split across multiple Amazon-assigned destinations per the shipment plan. The exact shipping cost will depend on the actual quantity and the delivery address.

For DDP, who is importer of record; are clearance, duties, taxes, final delivery and appointments included with no Amazon charges?

Under DDP, our agent in the US acts as importer of record and arrange customs clearance. Duties, taxes, ocean freight, insurance and final delivery to the assigned FC are all included — no charges payable by Amazon. Delivery appointments coordinated by our logistics partner.

Can you Provide EXW and FOB pricing and an estimated DDP-to-Amazon-FBA option

We can provide EXW, FOB Shenzhen, and DDP to Amazon FBA freight separately

GET IN TOUCH WITH Us

Founded in 2009, B-ENJOY is a specialized manufacturer of mouse pad wholesale, desk mats, mahjong mats, card game playmats, and other rubber & plastic products. We integrate sales, R&D, and production under one roof.

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Contact Us

Contact Person: Jason

Landline: 86 769 23883292

Mobile: 86 13538641390

Email: info@b-enjoychina.com

Address: Building 6#, Xianhuang Road No. 28, Xianyong, Wanjiang District, Dongguan City, Guangdong Province, China

Copyright © 2026 Dongguan B-Enjoy Craft Co., Ltd. |Sitemap

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